Privacy Policy

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Last Updated: September 15, 2025

1.0 Privacy Policy

Summary: Plain Language: We protect your information but aren’t liable for breaches. This Privacy Policy governs how we collect, use, share, and protect your information when using RidemartUSA.com, a U.S.-only platform for listing vehicles like boats, ATVs, and RVs. Users must be 18+, U.S.-based, and provide accurate information. We use your data to operate the Services, process payments, and prevent fraud, but you use the Services at your own risk (Section 5.5, No Liability). We don’t sell your data for marketing. You’re responsible for your account security and any false information submitted (Section 3.2). Accounts of users under 18 will be terminated (Section 2.4). Disputes follow our Terms of Service (Section 8.0). Non-U.S. Users may browse but cannot post or transact (Section 7.1). We comply with U.S. laws, including CCPA and sanctions (Section 9.0). Some provisions may be overridden by local laws, such as California consumer protections (Section 10.6).

1.1 Overview: RidemartUSA.com, including all related websites, mobile apps, and services (Services), is operated by Ridemart USA, LLC (Ridemart USA, we, us, or our). This Privacy Policy applies to your use of the Services, including listing vehicles (e.g., boats, ATVs, bikes, RVs, trailers), purchasing subscriptions, or using the Promote feature. By using the Services, you agree to this Privacy Policy, which is incorporated into our Terms of Service. If you do not agree, you are prohibited from using the Services.

1.2 Updates and Acceptance: We may update this Privacy Policy at any time, effective upon posting. Major changes (e.g., data use, sharing practices) come with 14 days’ email notice to your account email. Minor changes (e.g., clarifications) come with 7 days’ notice on the Services. Continued use after notice constitutes acceptance. You must review this Privacy Policy regularly.

1.3 Legal Compliance: This Privacy Policy complies with U.S. federal and state laws, including the California Consumer Privacy Act (CCPA) and sanctions/export controls. Non-U.S. Users access the Services at their own risk (Section 7.2, User Risk). Some provisions may be overridden by local laws, such as California consumer protections (Section 10.6).

2.0 Information We Collect

Summary: Plain Language: We collect data to run the platform; you’re responsible for its accuracy. We collect personal information you provide, data automatically collected, and third-party data to operate the Services. You’re responsible for submitting accurate, legal information and bear all risks for false or fraudulent data (e.g., fake VINs). Accounts of users under 18 will be terminated (Section 2.4).

2.1 Personal Information:

  • Account creation: Name, email address, phone number, billing address, payment information (processed via Stripe, not stored fully on our systems).
  • Vehicle listings: Make, model, price, condition, photos, messages via inquiry forms or messaging tools.
  • User-generated content: Reviews, ratings, or other materials posted on the Services, associated with your account.
  • Contact forms: Name, email address, message content.

Submitting false or fraudulent information (e.g., fake VINs, stolen vehicle details) is prohibited and may result in account suspension, termination, or legal action (Section 3.2).

2.2 Automatically Collected Information:

  • Technical data: IP address, browser type, operating system, device information (e.g., device ID, model).
  • Usage data: Pages visited, time spent, clicks (e.g., Promote button interactions), navigation patterns.
  • Cookies and tools:
  1. Essential cookies: Required for core functionality (e.g., session management, login authentication, payment processing). Cannot be disabled without limiting Service access.
  2. Non-essential cookies: Used for analytics (e.g., Google Analytics for tracking listing views, Promote feature performance) and personalization (e.g., tailored search results). Users explicitly grant consent by clicking “Accept” on the cookie banner during their first visit or adjusting settings in the banner. Consent can be withdrawn via the cookie banner or browser settings at any time. For Google Analytics opt-out, visit https://tools.google.com/dlpage/gaoptout. For browser cookie settings, see your browser’s help resources (e.g., Chrome: https://support.google.com/chrome/answer/95647).
  3. Web beacons and analytics tools: Track usage, listing views, or Promote feature performance.

You explicitly grant consent for non-essential cookies by accepting via our cookie banner or continuing use after notice. You may opt out of non-essential cookies anytime via the cookie banner or browser settings, though this may limit personalization but not core functionality. We do not honor Do Not Track signals but provide opt-out options. You use the Services at your sole risk, and we are not liable for damages from our use of this data (Section 5.5, No Liability).

2.3 Third-Party Information:

We are not liable for third-party data practices, and you access third-party services at your own risk (Section 6.2).

2.4 Children’s Privacy and Age Restrictions: The Services are not intended for users under 18. We do not knowingly collect personal information from users under 18. If we discover an account belongs to a user under 18, we will terminate it immediately and delete associated data, subject to legal requirements. If you believe we have collected such information, contact [email protected], and we will delete it promptly. You’re responsible for ensuring no minors under your control submit information, with no recourse against Ridemart USA.

3.0 How We Use Your Information

Summary: Plain Language: We use your data to run and improve the platform, not for marketing without consent. We use your information to provide Services, process payments, personalize experiences, ensure security, and comply with laws. You bear all risks for our use of your data (Section 5.5, No Liability).

3.1 Purposes:

  • Operate Services: Process subscriptions, enable Promote feature, display listings.
  • Facilitate transactions: Connect buyers and sellers via inquiry and messaging tools.
  • Personalize experience: Recommend vehicles, tailor search results, display relevant content.
  • Communicate: Send transactional messages (e.g., listing updates, subscription reminders) as part of Service operation. Promotional offers or marketing emails are sent only with your prior consent, which you may provide during account setup or later via email preferences and withdraw at any time.
  • Analyze performance: Track Promote feature effectiveness, listing views, or Service functionality.
  • Ensure security: Detect fraud (e.g., fake VINs, phishing), verify account activity.
  • Comply with laws: Meet tax reporting or CCPA requirements.

We do not sell or rent your data for marketing without consent.

3.2 User Responsibility: You’re responsible for ensuring your submitted data is accurate and legal. We are not liable for damages from our use of your data, except as required by law (Section 5.5, No Liability).

4.0 How We Share Your Information

Summary: Plain Language: We share data only to run the platform or comply with laws. We share with service providers, buyers/sellers (with consent), or authorities if required. We don’t sell your data for marketing, and you bear risks for sharing (Section 5.5, No Liability).

4.1 Sharing Circumstances:

  • Service providers: Stripe (payment processing: payment confirmation data, transaction IDs; Stripe Privacy Policy), Google Analytics (analytics: aggregated usage data like page views, clicks; Google Analytics Privacy Policy), Bluehost (hosting: IP addresses, access logs; Bluehost Privacy Policy), contractually obligated to protect data.
  • Transaction facilitation: Contact details (e.g., email, phone) shared with buyers/sellers upon inquiry or consent.
  • Legal compliance: Disclosure to authorities for subpoenas, tax compliance, or fraud investigations (e.g., fake VINs).
  • Business transfers: Data may transfer in mergers, acquisitions, or bankruptcy, with legal protections.

We do not sell or share your data for third-party marketing.

4.2 Third-Party Risks: Third parties like Stripe (accesses payment confirmations, transaction IDs), Google Analytics (accesses usage data like page views, clicks), Bluehost (accesses IP addresses, access logs), and social logins (Google, Facebook: access profile name, email) may access limited data to provide services. We are not liable for their data practices, security breaches, or misuse, and you access these services at your own risk, with no recourse against Ridemart USA, except as required by law (Section 6.2). Review their privacy policies: Stripe, Google Analytics, Bluehost, Google, Facebook.

5.0 Data Security, Retention, and User Risk

Summary: Plain Language: We secure your data, but you’re responsible for your account. We use encryption, retain data as needed, and notify breaches within 72 hours, but no system is fully secure. You bear all risks for breaches (Section 5.5).

5.1 Security Measures: We use industry-standard measures (e.g., SSL encryption, Stripe’s secure processing) to protect data. No method is entirely secure, and you use the Services at your sole risk.

5.2 Data Retention:

  • Account information (e.g., name, email, billing details): Retained while your account is active or as needed for Services (e.g., subscription processing). Deleted within 30 days of account termination or deletion request, unless required for legal compliance (e.g., tax records for 7 years).
  • Listing information (e.g., vehicle details, photos): Retained while listings are active. Archived for 1 year after listing expiration or removal for analytics or dispute resolution, then deleted, unless required for legal purposes.
  • Payment data (e.g., transaction records): Retained for 7 years per tax laws, even after account termination.
  • Anonymized/aggregated data: Retained indefinitely for analytics (e.g., Promote performance).

You may request deletion via the process in Section 9.3, CCPA Rights, subject to legal/operational needs.

5.3 User Responsibilities: You must secure your credentials (username, password, ad IDs) and not share them, fail to log out, or use insecure devices. Notify us at [email protected] immediately of suspected unauthorized access, hacking, or phishing.

5.4 Data Deletion and CCPA Rights Process: To exercise CCPA rights (e.g., access, deletion, opt-out), submit a request via the customer portal form at ridemartusa.com/portal or email [email protected] with your name, account email, and request details. We verify identity using account email and may request additional proof (e.g., government-issued ID, billing details) within 10 business days to prevent unauthorized access. We respond within 45 days per CCPA, deleting data unless required for legal/operational purposes (e.g., tax records, fraud investigations). You bear all risks for exercising rights, with no recourse against Ridemart USA, except as required by law.

5.5 No Liability: We are not liable for losses or damages from unauthorized access, data breaches, or security failures, except as required by law. You bear sole risk for account activity, authorized or not. Some provisions may be overridden by local laws, such as California consumer protections (Section 10.6, Local Law Exceptions). We may suspend, terminate, or ban accounts for security violations without notice, liability, or refund (Section 8.5, Court Options).

5.6 Data Breach Notification: In a data breach compromising your personal information, we will notify affected users via email or site notice within 72 hours of discovery, per U.S. law (e.g., CCPA). We will notify authorities as required, mitigate the breach, and cooperate with investigations. You bear all risks for losses, with no recourse against Ridemart USA, except as required by law.

6.0 Third-Party Links

Summary: Plain Language: We link to third-party services, but you use them at your risk. Links to Stripe, Google, or others are for convenience, and we’re not liable for their actions or issues (Section 5.5, No Liability).

6.1 Purpose: Links to third-party services (e.g., Stripe: payment processing; Google Analytics: usage analysis; Bluehost: hosting; Google/Facebook: social logins) are for convenience, not endorsement.

6.2 No Liability: We are not responsible for third-party sites’ accuracy, legality, or privacy practices, or losses from using them, including breaches or misuse of data (e.g., payment confirmations, usage patterns, IP addresses). You access third-party services at your own risk, with no recourse against Ridemart USA, except as required by law (Section 5.5, No Liability). Review their privacy policies: Stripe, Google Analytics, Bluehost, Google, Facebook.

7.0 International Users

Summary: Plain Language: Services are U.S.-only; non-U.S. Users browse at their risk. Services are for U.S. Users only. Non-U.S. Users cannot post or transact and bear all risks (Section 5.5, No Liability).

7.1 U.S.-Only Operation: Services are hosted in the U.S., governed by U.S./Texas law, and intended for U.S.-based Users. Non-U.S. Users may browse but are prohibited from posting listings, making purchases, or transacting, per Section 1.2 of the Terms of Service. We may use IP address or geolocation restrictions to enforce this rule, blocking non-U.S. Users from creating accounts or transacting.

7.2 User Risk: Non-U.S. Users access Services at their sole risk, are responsible for local law compliance, and waive claims based on non-U.S. legal protections, to the fullest extent permitted by U.S. law (Section 5.5, No Liability).

8.0 Governing Law and Dispute Resolution

Summary: Plain Language: Texas law governs; disputes go to mediation or arbitration. Disputes are governed by Texas law and resolved via mediation or arbitration in Collin County, Texas. No class actions are allowed.

8.1 Governing Law: Texas law applies, ignoring conflict of law rules.

8.2 Informal Resolution: Email [email protected] with your name, account details, dispute description, harm, and contact info. We’ll attempt resolution within 60 days, pausing statutes of limitations. This is required before mediation or arbitration, unless prohibited.

8.3 Mediation and Arbitration: You receive electronic notice of arbitration via account email, with a 30-day opt-out period, per Texas law and the Federal Arbitration Act (FAA). Agreement to this Privacy Policy constitutes consent to binding arbitration. Unresolved disputes proceed to mediation in Collin County, Texas, via a neutral mediator or AAA. If mediation fails within 30 days or a party opts out, disputes proceed to binding arbitration in Collin County under AAA rules, with the arbitrator’s decision final, except as permitted by the FAA or Texas law.

8.4 No Class Actions: Disputes are individual, with no class or collective actions.

8.5 Court Options: You may seek court injunctions for urgent issues or use small claims court in Collin County if eligible.

8.6 Venue: You consent to Collin County courts for proceedings (e.g., enforcing arbitration) and waive jury trials.

9.0 Compliance with Laws

Summary: Plain Language: We comply with U.S. laws; don’t use Services for illegal activities. We comply with CCPA, sanctions, and other U.S. laws. Violations lead to bans or legal action.

9.1 Legal Obligations: We comply with U.S. federal and state laws, including CCPA for California residents and sanctions/export controls (e.g., OFAC lists).

9.2 User Responsibilities: You must not use Services for transactions with sanctioned countries (e.g., Cuba, Iran) or restricted entities/individuals (e.g., OFAC’s SDN List). Violations may result in account bans or legal action, per Section 8.5, Court Options.

9.3 CCPA Rights:

  • Request disclosure of data categories, sources, and purposes.
  • Opt out of data sharing (we do not sell data).
  • Request deletion, subject to legal/operational exceptions (e.g., tax records).

Submit requests via the customer portal at ridemartusa.com/portal or email [email protected] with your name, account email, and request details. We verify identity using account email and may request additional proof (e.g., government-issued ID, billing details) within 10 business days to prevent unauthorized access. We respond within 45 days per CCPA.

10.0 Miscellaneous

Summary: Plain Language: Extra rules ensure ongoing protection. Surviving terms, severability, and no waivers apply. Your conduct must not harm the platform.

10.1 Surviving Terms: Data protection, dispute resolution, and retention obligations survive account termination or Privacy Policy expiration.

10.2 Severability: Invalid provisions are severed, with remaining terms effective.

10.3 No Waiver: Not enforcing a provision does not waive our rights.

10.4 Entire Agreement: This Privacy Policy and Terms of Service form the full agreement.

10.5 User Conduct: Actions restricting other users’ enjoyment (e.g., fraudulent data, phishing) are prohibited and may lead to suspension, bans, or legal action, per Section 8.5, Court Options.

10.6 Local Law Exceptions: Some provisions, such as liability limits or dispute resolution, may be overridden by local laws, such as California consumer protections (e.g., California Consumer Legal Remedies Act, Cal. Civ. Code § 1750 et seq.), where applicable.

Appendix A: Privacy FAQ

Summary: Plain Language: Answers to common privacy questions. This FAQ addresses data use, rights, and security to reduce support inquiries.

  • A.1 What data do you collect? We collect account details (name, email, payment info), listing data (make, model, photos), usage data (IP address, clicks), and third-party data (e.g., Google login) to run the Services (Section 2.0).
  • A.2 How do you use my data? We use it to provide Services, process payments, personalize experiences, ensure security, and comply with laws, not for marketing without consent (Section 3.0).
  • A.3 Do you sell my data? We do not sell or rent your data for marketing (Sections 3.1, 4.1).
  • A.4 How do I exercise my rights? Submit requests via ridemartusa.com/portal or [email protected]. We verify identity and respond within 45 days per CCPA (Section 9.3).
  • A.5 Is my data secure? We use SSL encryption and secure processing, but no system is fully secure, and you bear all risks (Section 5.0).
  • A.6 Can non-U.S. Users use the Services? Only U.S.-based Users 18+ can post or transact. Non-U.S. Users may browse but bear all risks, and we may use IP/geolocation restrictions to enforce this (Section 7.1).
  • A.7 What if there’s a breach? We’ll notify you within 72 hours of discovery via email or site notice and mitigate the issue. You bear all risks for losses (Section 5.6).
  • A.8 How long do you keep my data? Account data is deleted within 30 days of termination, listings archived for 1 year then deleted, payment data kept for 7 years for tax compliance (Section 5.2).
  • A.9 What are third-party risks? Stripe (payment confirmations), Google Analytics (usage data), Bluehost (IP logs), Google/Facebook (login data) may access limited data. We’re not liable for their breaches or misuse (Section 4.2). See policies: Stripe, Google Analytics, Bluehost, Google, Facebook.
  • A.10 How do cookies work? Essential cookies enable core functions (e.g., login, payments); non-essential cookies support analytics/personalization. Consent to non-essential cookies via cookie banner; opt out via banner or Google Analytics Opt-Out (Section 2.2).

11.0 Contact Us

For questions or to exercise your rights, contact:

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